Income Assistance Technology Capacity Project

First Nations communities are facing significant challenges and barriers to new reporting mechanisms implemented by Indigenous Services Canada. The Income Assistance Technology Capacity Project is a research initiative aiming to better understand the needs of Band Social Development Workers with respect to Income Assistance reporting in British Columbia.

Regional sessions

The Technology Council will be hosting five regional sessions across B.C. to engage with Band Social Development Workers on how technology can improve income assistance reporting. The two-day sessions from November 2019 – January 2020 will be used to gain a thorough understanding of the Income Assistance Program from a community context, understand the needs of Band Social Development Workers, identify potential integrated technology solutions and the capacities required to implement and operate new systems.

Regional Session dates and locations 

  • Parksville: February 11-12, 2020
  • Prince Rupert: March 04-05, 2020
  • Vancouver: March 10-11, 2020

Registration will open in January 2020. 

Community-driven solutions

Stories and experiences heard during these sessions will contribute to a final report entitled: The IAP Indigenous Innovation and Technology Report and Investment Strategy. This research report and investment strategy will provide a clear pathway, informed by communities, for ISC to undertake coordinated and integrated information management
solutions for First Nations in B.C.

Research collected during this project will be grounded in the principles of Ownership, Control, Access and Possession (OCAP) – Data collection will help inform a report that will be provided back to the communities for validation and their individual or collective use.


The Technology Council has limited capacity at each regional session to ensure in- depth engagement occurs with each community represented. Therefore, private invitations are being sent directly to Band Social Development Workers. Do you have a question about this project or our regional sessions? Email [email protected] with the subject line: Income Assistance Technology Capacity Project.